This service is a FLAT rate diagnostic and repair for Shurhold #3500 Dual Action Polisher PRO ONLY**. This covers all labor and materials to return the tool back to full working condition. The repair is for functional and operational components and does not cover cosmetic repairs.
FLAT Rate repair will only cover up to two of the following components:
Power Switch and Assembly, Speed Dial and Assembly, Power Cord, Bearings, Motor, Drive Shaft, Orbital Assembly, Gear Box
Units requiring more than two of the above items will be deemed not repairable by the technician.
Included in this service is return shipping to any continental US address. The customer is responsible for shipping the unit to Shurhold for repair. As a bonus, all repairs will include a new FREE set of motor brushes installed. ($10 value)
After purchase please print your receipt for repair and put it in the box with a note describing the issue. Send unit via a trackable shipping method to:
SHURHOLD BUFFER REPAIR
3119 SW 42nd Ave
Palm City, FL 34990
(Shurhold is not responsible for buffers lost in shipping that never arrive at the repair facility)
**Shurhold will only accept units for repair that have not been altered in any way, tampered with, previously repaired, or taken apart by the customer. If a unit is found to have any of these conditions, the unit will be shipped back to the customer without repair. The refund amount will be the cost of the repair service with deducted return shipping charges.
**Additionally, units that are damaged or destroyed beyond reasonable repair at the discretion of the technician may be refused for repair and returned to the customer. The repair amount will be refunded.
**Repair work carries a 90-day warranty on repaired components only.
**At Shurhold's option a replacement unit may be provided instead of performing the repair.
Please call customer service if you have any questions/concerns about sending in your Shurhold Polisher unit. 772-287-1313
Units will be repaired or replaced at Shurhold's discretion.
Turnaround time is 3 to 5 business days from receipt of the unit.