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Shurhold Polisher Repair
Shurhold Polisher Repair
4.94 / 5.0
(47) 47 total reviews
You will earn points for buying this product
Shurhold Polisher Repair
Shurhold Polisher Repair
You will earn points for buying this product
4.94 / 5.0
(47) 47 total reviews
Details
Details
This service is a FLAT rate diagnostic and repair for the Shurhold Dual Action Polisher #3100**. This covers all labor and materials to return the tool back to full working condition. The repair is for functional and operational components and does not cover cosmetic repairs.
FLAT Rate repair will only cover up to two of the following components:
Power Switch and Assembly, Speed Dial and Assembly, Power Cord, Bearings, Motor, Drive Shaft, Orbital Assembly, Gear Box
Units requiring more than two of the above items will be deemed not repairable by the technician.
Included in this service is return shipping to any continental US address. The customer is responsible for shipping the unit to Shurhold for repair. As a bonus, all repairs will include a new FREE set of motor brushes installed. ($10 value)
After purchase please print your receipt for repair and put it in the box with a note describing the issue. Send unit via a trackable shipping method to:
SHURHOLD BUFFER REPAIR
3119 SW 42nd Ave
Palm City, FL 34990
(Shurhold is not responsible for buffers lost in shipping that never arrive at the repair facility)
**Shurhold will only accept units for repair that have not been altered in any way, tampered with, previously repaired or taken apart by customer. If a unit is found to have any of these conditions, the unit will be shipped back to the customer without repair. The refund amount will be the cost of repair service with deducted return shipping charges.
**Additionally, units that are damaged or destroyed beyond reasonable repair at the discretion of the technician may be refused for repair and returned to the customer. The repair amount will be refunded.
**Repair work carries a 90-day warranty on repaired components only.
Please call customer service if you have any questions/concerns about sending in your Shurhold Polisher unit. 772-287-1313
Units will be repaired or replaced at Shurhold's discretion.
Turnaround time is 10 business days from receipt of the unit.
Very satisfied with repairs.
Great service and follow up from Sam. I have never experienced such efficient service and customer oriented policy. Kudos to all
My switch on my old polisher was not repairable when I sent it in for service. I got a email back saying they are replacing with a brand new unit! That is what customer service is all about and couldn't be any happier.
Took a little longer than advertised and required a follow-up call. Shipped out two days later after call. Can't complain. I dropped it from a ladder and broke it. I could have fixed it if I had the part, but they won't sell you the part. But it's as good as new, so all's well that ends well. Included return shipping and all parts and labor. Factory fix and replaced brushes.
My older polisher started to have a wobble to the pad shaft. I believe the bearing was going and wearing the shaft. When I contact Shurhold for parts or repair I was sent to the repair link. My machine was replaced with a new one. Easy peasy. I have never had such great customer service. I use all the Shurhold products and am very happy with them. The videos really help to maintain my boat and car in like new condition.
Had what I thought was major damage, wasn’t sure if they’d be able to fix it but their website said that they would send it and your money back if they were unable to fix it, so it was a no-brainer came back fixed works good as new awesome!
