Shipping Policy

Shipping rates are calculated in real time based on the shipping options you select, the products you are purchasing and where they are shipping to. Rates may or may not include our own handling fees associated with certain products or certain shipping destinations. We do not ship on weekends or holidays. Delivery estimates are calculated on business days and do not include weekends or holidays. Our shipping cutoff is 3:00 PM EST Monday – Friday. Orders placed after our shipping cutoff time typically ship the following business day provided the items are in stock.

Shipment Tracking

At the end of each shipping day Shurhold systems will upload your tracking information to your account.  If you provided a valid working email you will automatically be notified of your tracking number.  You may also login to your account and retrieve the tracking information from there.

FREE UPS Ground Shipping

All RETAIL orders that total $60 or more prior to tax and after the application of discounts, coupons, and gift certificates will qualify for FREE ground shipping in the continental United States. Wholesale customers and oversized items are not included.

Standard Shipping Options

We use UPS Ground and USPS Surepost as our standard shipping method.

USPS Priority Mail shipments are usually delivered within 2-3 days from the time of shipment. UPS Ground shipments are usually delivered within 5-7 business days from the time of shipment. Please keep in mind that these shipping times are estimates and are calculated from the time the shipment leaves our warehouse. Shipping times will vary depending on your shipping method, location and the availability of products in your order. We do not ship on weekends or holidays.

UPS Ground tracking is updated more frequently than USPS Priority Mail tracking in most cases. If tracking a package during shipment is going to be a concern, we recommend selecting the UPS Ground shipping option during checkout.

Express Shipping Options

UPS 2nd Day Air and Next Day Air Saver options are available during checkout. We do not ship on weekends or holidays.

Canadian Shipping Options

UPS Standard and USPS Mail are available for orders shipping to Canada. You will be responsible for any and all duties, taxes and other charges that may be applied by customs. We have no way of knowing what, if any, duties, taxes or other charges that may be applied.

International Shipping Options

Currently Shurhold Retail Direct ships internationally only to the countries listed in the address drop-down on the checkout page.  If your country is not listed there then Shurhold does not ship there at this time.

All duties and shipping charges are the responsibility of the consumer.